Al-Seha Health Marketing & Supplies Company

The company owns and manages the services provided through the website ( and mobile phone applications Re3aya247.

Nature and application of conditions

Please carefully review these Terms and Conditions ("Terms") and the Privacy Policy available on ("Privacy Policy") before you decide to access the Website or make use of the services available on the Site through These Terms and Privacy Policy together constitute a legal agreement (the "Agreement") between you and in connection with your visit to the Website and your use of the Services (as described below).

The agreement applies to you whether you:

(Whether an individual professional or an organization) or a similar institution that wishes to be included or is already listed on the website, including the designated partners of such practitioners or institutions ("practitioners"), ("You" or "the User"); or a patient, its representatives or affiliates, seeking practitioners through the Website (the "End User" or "You" or the "User"); .

This Agreement applies to the services provided by on the Website and mobile application, which are provided free to users ("Services"), including:

For Practitioners: List practitioners, their personal files, and contact details, to provide them to other users and visitors to the site.

For other users:

  • Facilitate the establishment and maintenance of "health accounts",
  • Search for practitioners by name, specialty, geographical area, or any other criteria that can be developed and made available by
  • To make appointments with practitioners.

Services may change from time to time, at the discretion of, and the Agreement will apply to your visit and use of the Website to benefit from the Service, in addition to all information you provide on the Site at any particular point in time.

This Agreement sets forth the terms and conditions under which you are permitted to use the Site and describe how we will treat your account while you are a member of us. If you have any questions about any part of the agreement, please feel free to contact us at

By downloading or accessing the Website to use the Services, you accept and agree to all the terms and conditions of this Agreement and the Terms of Service and Privacy Policy, as available on the Website. This Agreement supersedes all prior oral and written Terms and Conditions (if any) you have been notified regarding your use of the Site for the Services. By using any service, you agree to the terms of this Agreement.

We reserve the right to modify or terminate any part of the Agreement for any reason at any time, and we must notify you of such modifications in writing. You must read the Agreement at regular intervals. Your use of the Website after any such modification constitutes your agreement to be bound by and to be bound by the modified Agreement.

You acknowledge that you are bound by this Agreement to obtain any of the services you provide to us. If you do not agree with any part of the Agreement, please do not use the Site or make use of any Services.

Your access to the use of the Site and the Services will be solely based on the discretion of

The Agreement shall be published in accordance with the provisions of the Law of the Arab Republic of Egypt

Terms of use

You must be 18 years or older to register or use the Services or visit or use the Site in any way. By registering, visiting and using the Site and accepting or accepting this Agreement, you acknowledge and warrant to that you are 18 years of age or older and that you have the right, authority and ability to use and agree to the Website and the Services available through the Website or our mobile applications.

The applicable terms of use for all non-practicing users

The provisions in this paragraph 3 apply only to non-practicing users.

3.1 User account and its own data

3.1.1 The terms "personal information", "sensitive personal data or information" are defined under the SPI Rules and are reproduced in the Privacy Policy.

3.1.2 Through its services, may collect information about the devices through which the Website is accessed, and anonymous data about your use. This information will be used, only to improve the quality of services and build new services.

3.1.3 The website allows access to the email or personal telephone number of users, for the purpose of communication, in order to provide a better way to book appointments and to receive feedback regarding practitioners and their practice.

3.1.4 The Privacy Policy sets out, among other things:

The type of information collected from users, including sensitive personal data or information, the purpose, means and methods of using this information, how and for whom such information will be disclosed, and other information authorized by the law.

3.1.5 The user is expected to read and understand the Privacy Policy, to ensure that he or she has knowledge of, among other things:

  • The fact that some information is collected.
  • The purpose for which the information is collected.
  • The intended recipient of the information.
  • The nature of the collection and retention of information.
  • The name and address of the agency that collects the information and the agency that will retain the information.
  • The various rights available to such users with respect to such information.

3.1.6 shall not be liable in any way for the correctness of personal information, sensitive personal data or information provided by the user to or anyone else acting on behalf of

3.1.7 The User shall be responsible for maintaining the confidentiality of access information to the User Account and Password if the User is registered on the Website. The user is responsible for all user account and password uses, whether or not that user is authorized. The user shall immediately notify any unauthorized or actual use of the user's account or password. Although will not be responsible for your losses arising from any unauthorized use of your account, you may be liable for the loss of or any third parties, which may be due to any unauthorized use of your account.

3.1.8 If the User submits any incorrect, inaccurate, incomplete, inaccurate, incomplete, incomplete or incomplete information, or, reasonable grounds to suspect that such information is incorrect, inaccurate or Incomplete or incomplete, reserves the right to terminate the Services to the User at its sole discretion.

3.1.9 This information collected from users may be used from time to time for the purposes of correcting customer support issues.

3.1.10 Against each practitioner listed on, you may see the "Display Number" option. When you choose this option, you choose to call the number through a free phone service provided by The records of these calls are recorded and stored in the servers. And shall not deal with such records except in accordance with the terms of the Privacy Policy. You must use this communication method provided by you to for purposes of appointment and booking only, not for consultation on health-related issues. does not accept any liability if you do not use the means of communication in accordance with the foregoing.

3.2 Relevance

The "practice" algorithm for practitioners is a fully trusted system that lists practitioners, their personal understanding and information about their practices on their website. These lists of practitioners do not represent any objective ranking or endorsement by will not be responsible for any change in the practitioner's relationship to the search results, which may occur from time to time. The list of practitioners will be based on the automated calculation of various factors, including input from users and their comments. These factors may change from time to time, in order to improve the insertion algorithm. In no event shall the application be liable for the accuracy and suitability of the list of practitioners on the website.

3.3 Recorded content and copies of information

3.3.1 The application, directly or indirectly, and displays on the website relevant information relating to the file and practice of practitioners listed on the site, such as specialization, qualification, fees, location, hours of the visit and similar details. makes reasonable efforts to ensure that this information is updated at frequent intervals. Although screens and presentations use information and images provided by practitioners, they can not be held responsible for any inaccuracy or lack of completeness due to their reasonable efforts.

3.3.2 Services provided by or any of the licensors or service providers are provided on an "as is" and "as available" basis, and without any warranties or conditions (express or implied, including implied warranties of merchantability, Fitness for a particular purpose, title and non-infringement, arising from law or otherwise in law or from the course of dealing, use or trade). does not make any express or implied warranty or guarantee about the Website or the Services. does not guarantee the accuracy or completeness of any content or information provided by users on the Site. To the fullest extent permitted by law, assumes responsibility for any liability arising out of the use or reliance on the website, services, and guarantees provided by other users, the content or information provided by users on the website, or any opinion or suggestion submitted By or any user with respect to any user or services provided by this user.

3.3.3 The Website may be linked to the Website of third parties, affiliates, and business partners. does not control the content, accuracy, reliability, reliability or quality of the sites provided by our website, nor assume any liability to them. The inclusion of any link on the Site does not imply that supports the linked site. The user may use links and these services at his own risk.

3.3.4 assumes no liability and shall not be liable for any damages that may occur or viruses that may infect the user's devices on account of user access to, use, browse or download any material, data, text, images or content Video or audio content from the website. If the user is not satisfied with the website, the only solution for the user is to stop using the site.

3.3.5 If determines that you have provided fraudulent, inaccurate or incomplete information, including what you entered through comments, reserves the right to immediately suspend your access to the website or any of your accounts with Re3aya247. com and makes this ad on the site next to your account. Your name / the name of your clinic as specified by to protect its business and for the benefit of users. You will be responsible for compensating for any losses you incur as a result of your fraudulent comments or comments that negatively affected or its users.

3.4 Appointment of appointments and means of communication enables users to communicate with practitioners through three ways

  1. A) Facilities that allow users to book an appointment via the website or mobile applications.
  2. B) Text-based chat services (chat) that connect users directly to the practitioner.

C). The video call services that come with the value-added (chat) messages that connect users directly to the service provider.

3.4.1 The application will ensure that users have a confirmed date in the schedule. However, assumes no liability if such designation is subsequently canceled by the practitioner, or that the doctor himself is not available for appointment.

3.4.2 If the user has used text and video chat services, reserves the right to share the information provided by the user with the practitioner and to store such information and/or user conversation with the practitioner, in accordance with the Privacy Policy.

3.4.3 The results of any search by users on the Practitioner's Web Site shall not be construed as consent by from any particular practitioner. If the user decides to deal with a practitioner to request medical services, the user does so at his own risk.

3.4.4 Without prejudice to the generality of the above, does not participate in the provision of any healthcare, medical advice or diagnosis, and is therefore not responsible for any interactions between the user and the practitioner. The User understands and agrees that will not be liable for:

  • User interactions and associated issues with the user.
  • The ability or intent of the practitioner(s) to fulfill their obligations to users.
  • Any wrong medication or quality of treatment given by the practitioner (s), or any medical negligence on part of the practitioner(s).
  • Inappropriate treatment, or any similar difficulties or any kind of inconvenience to the user caused by a practitioner failing to deliver agreed services.
  • Any misconduct or misconduct by the practitioner or practitioner.
  • Cancellation or non-attendance by the practitioner or rescheduling of the date of the reservation, and any change in fees imposed by the practitioner only.

3.4.5 Users are allowed to provide feedback on their experiences with the practitioner, however, the user must ensure that they are provided in accordance with applicable law. However, the user understands that will not have to act in a manner that may be required to activate the content of user comments, such as suggestions to remove a practitioner's name from the website.

3.4.6 In the case of "no patient appearing on time" (identified below), where the user does not appear at the relevant practitioner's clinic:

  • The user account will be temporarily suspended from booking other online appointments at for a period of up to four (4) months. If there are three (3) non-patient bonds on the due date, the user can continue to contact the clinic Visit for an appointment.

3.4.7 Cancellation Policy and Refund

  • If the practitioner who has booked a paid appointment via the website or via phone applications, is unable to meet the user, the user will need to write to us at within five (5) days of the event. In this case, the entire consultation amount will be refunded to the user within five (5) to ten (10) business days in the original payment status made by the user during booking. If the user does not appear in the reserved date with the practitioner, without canceling the appointment in advance, the amount will not be refunded and dealt with under item 3.4.6. However, if the cancellation fee is imposed (as applicable by the practitioner), you will not be entitled to a full refund even if you cancel it in advance.
  • Users are not entitled to recover any amounts in cases where the practitioner is unable to meet the user on time, and the user is required to wait within two hours only, regardless of whether the user should wait or choose not to receive medical services from The Practitioner.

3.5 There is no relationship between doctor and patient and not for emergency use

3.5.1 Please note that some content, text, data, graphics, images, information, suggestions, instructions, and other materials (collectively, the "Information") may be available on the Website (including information provided in direct response to your questions or messages) In the medical profession. Providing such information does not create a licensed professional / health relationship, between and you, and does not constitute an opinion, medical advice, diagnosis or treatment for any particular situation, but is only provided to help you locate a suitable medical care from a qualified practitioner.

3.5.2 hereby expressly states that information received or received by, its employees, contractors, partners, sponsors, advertisers, licensors or otherwise on the Website is for informational purposes only. We make no warranties, representations or warranties, express or implied, with respect to professional qualifications, quality of work, experience or other information provided on the Site. In no event shall we be responsible to you or to any other person for any decision or action taken on the basis of such information.

3.5.3 Services are not intended to be a substitute for contact with emergency health care. If you are a permanent user in a medical emergency (either on your behalf or on behalf of someone else), please contact the ambulance service or the hospital directly.

3.6 Consultations at

3.6.1 Definition.

  • is a feature of that allows users and practitioners to communicate, whether paid or paid, depending on the option chosen by the user. Provided by from time to time as it deems fit. Users may access this feature on the platform to obtain a designation, for consultation purposes, to the practitioner where such practitioners are designated, by default (or optional) Before the user), through the system algorithm / software that most practitioners or users find available and accepted, the selected practitioners may choose through the search options available on The scope of this feature is described here collectively as "Consult".

3.6.2 Terms for users:

Users explicitly understand what, and agree to the following:

  • If users intend to consult a particular practitioner, this is facilitated by search options as available on the special website and phone software at In cases where users cannot choose a practitioner (because of system setup), the system uses a program algorithm / program to find the most available and acceptable practitioner.
  • If any prescription is given to the user by the practitioner, his is provided on the basis of online consultation, however, this may vary from clinical examination in person, and therefore he recipe provided by practitioners cannot be relied on in any way to as a final treatment.

Users agree to use the practitioner's advice on the website as follows:

  1. A) Continuous treatment with their medical practice.
  2. B) A condition that does not require emergency treatment, physical examination or medical attention.
  3. C) Medical history available as records with them for reference.
  4. D) A record of physical examination and reporting, established through their local medical practitioner.
  5. E) consult with their medical practitioner before giving up or adjusting their ongoing treatment.
  • The user agrees that through the use of consultations, consulting practitioners will not perform a physical examination of users, so they may not have or can obtain important information that is normally obtained through physical examination. The User acknowledges and agrees that User is aware of this limitation and agrees to assume the full risk of this limitation.
  • The user understands that counseling is not a substitute for treatment that needs physical examination / consultation.
  • During consultations and thereafter, the practitioner may upload the user's prescription / health records on the user's account to access the user.
  • Notwithstanding anything contained in this document, does not in any way endorse any practitioners who consult with users and are not responsible in any way for any prescribed medicine, medication or treatment.
  • If the practitioner responds to the user's query, the system can activate the communication to the user, in the form of notice / text / email / others. The user also understands that may send such communications as text / email / call before and / or after consulting the practitioner (actual or online) to the practitioner's phone number, based on the practitioner's settings. However, notwithstanding anything to the contrary in this Agreement, is not responsible for the timing of such communications.
  • Consult, is just an advisory form, any interactions and associated problems with the practitioner in consultation, including but not limited to issues of user health and / or user experiences strictly between user and practitioner. The user is responsible for any of these interactions and associated problems.
  • The user hereby grants his consent to to distinguish some of the published user requests for free at no cost and the practitioners' responses as described by the user at Consulting. Users also agree that any such information provided by the user will be subject to the Privacy Policy.
  • There is a follow-up feature available on which is not mandatory, through which the practitioner can notify the user of the follow-up facilities available after his / her personal consultation. The practitioner can limit the length and limits of messages available to the user for free. When the user starts to follow, the chat window opens to consult with the practitioner for a certain period (determined by the practitioner) without having to make any payment. Upon expiration, the payment and restart option is available to the user. This user can pay and start a paid consultation with the practitioner.
  • Any conversations the users have with the practitioner in the database will be kept in accordance with applicable confidentiality laws.
  • The user understands and agrees to provide accurate information, and will not use this platform for any acts that are considered illegal by nature.
  • If the user decides to deal with a practitioner to obtain medical services, participate in the call, or exchange money for services outside the consulting platform, the user will do so at his own risk. is not responsible for any breach or lack of service by any practitioner.
  • The user is bound by the jurisdiction provided for in these Terms and Conditions at all times, regardless of where he may consult with online practitioners.
  • User shall indemnify and indemnify and its affiliates, directors, employees, and agents from all claims, actions, penalties, damages, loss, liability, procedures, costs and expenses (including but not limited to) Attorneys' fees) arising out of, or in connection with the use of the Website by the User, by breach of the Terms or violation of any law, rules or regulations by the User, or due to such other actions, omission or error from the user who led the claim.
  • If the user decides to use the payment gateway to make online payments, it will be at the sole discretion of the user. If there are any payment problems you have not received in the practitioner's account, please contact
  • If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
  • The cardholder must retain a copy of transaction records and Merchant policies and rules.
  • We accept payments online using Visa and MasterCard credit/debit card in EGP (or any other agreed currencies).

3.6.3 Disclaimer:

  • General-purpose consultations only and are not intended for use in emergencies / serious illnesses or those requiring physical consultation. Furthermore, if the practitioner determines that physical examination will be required and recommends "personal consultation", the only responsibility for the user is to schedule a physical examination and personal consultation if the same is with the practitioner listed on the website or otherwise. In the event of any negligence on the part of the user to act on himself and the user's deterioration situation, will not be held liable.
  • is not a medical service provider and does not participate in the provision of any medical advice, advice or diagnosis, and therefore will not be responsible or liable to any users or practitioners for any result of consultation between the user and the practitioner.
  • Consultation is a platform available to users to assist them in obtaining advice from practitioners and does not intend to replace physical consultation with the practitioner.

3.6.4 Conditions for Practitioners:

  • The practitioner must respond quickly to the user after receiving the user's call or commit to calling at the predetermined date. In the event of non-compliance with the applicable laws / rules / regulations / guidelines of the practitioner, shall have the right to replace these practitioners for the purpose of consultation with the user or to remove such practitioners from the platform or to suspend them for up to four months / Re3aya247 .com Application / Location.
  • The practitioner understands and agrees that, at its sole discretion, may at any time show other practitioners available for consultation.
  • The practitioner also understands that there is a responsibility to the practitioner in dealing with the user, where the practitioner treats the user in another way in an individual material consultation form.
  • The practitioner has the discretion to cancel any consultation at any time in cases where the practitioner feels that he is outside his or her experience or ability to deal with the user. In such cases, this may lead to refunds to the user and the user has the option to choose other practitioners. However, it is strongly recommended that the practitioner be advised and explain appropriately the following steps.
  • The practitioner ensures at all times that all applicable laws governing the practitioner must be followed by maximum caution in terms of consultation.
  • The practitioner acknowledges that if he/she is found to be in violation of any applicable laws / rules / regulations / guidelines set by the authorities, may revoke consultation with him or take any other legal action that is required.
  • The Payment Gateway option is available for users to facilitate payment. If the practitioner provides the details of a wrong bank account, will not be liable for loss of money, if any. In case of any technical failure, at the time of the transaction, there is a problem with payment, you can contact
  • It is also understood by the practitioner that the information disclosed by the user at the time of consultation is personal information and is subject to all applicable privacy laws and must be confidential in nature and subject to user and practitioner privilege.
  • The practitioner recognizes that the specific counseling features (such as follow-up) will only be available if they are enabled by the practitioner and the maximum number of messages the practitioner can send and the number of follow-up days. Will be active, must be specified by the practitioner.
  • The practitioner understands that when a user has reserved a time slot with the practicing physician for an online consultation, the practitioner must adhere to the time period as best as is available. In case of delay, the doctor should notify the user of the best possible abilities.
  • The practitioner understands that makes no promise or guarantee of any uninterrupted communication and the practitioner shall not be held liable if the communication is not delivered to the user (s) for any reason, late delivery or no Access, despite the efforts implemented by
  • It is the responsibility of the practitioner to ensure that the information provided by the user is accurate or incomplete, and understands that will not be responsible for any errors in the information contained in any contact between the practitioner and the user.
  • The Practitioner shall indemnify the Practitioner and Associates, Affiliates, Directors, Employees and Agents for all claims, actions, penalties, damages, losses, liability, procedures, costs and expenses (including but not limited to court fees and attorneys' fees) arising from the Services provided by the Practitioner or Law, rules or regulations by the practitioner or any other acts, omissions or commissions to the practitioner that led to the claim.

3.7 Medical Articles and Content

3.7.1 is an online content platform available on the website where practitioners who have created an introductory profile and users who have created a health account login and publish health and wellness content.

3.7.2 User can use the summary by logging in from their health account or creating original content that includes text, audio, video, images, data or any combination of the same ("Content"), and uploading the content to Re3aya247 servers .com. will provide the user with an image gallery licensed by from a third-party stock photo provider (""). The user can upload their own photos or choose a photo from makes no warranty regarding intellectual property rights at and the user acknowledges that the user will use the images from at his own risk. The application must publish this content into the " Health Magazine" application as per its choices and subject to these terms and conditions. Content uploaded through the summary is not medical advice and should not be interpreted by anyone as such.

3.7.3 Users acknowledge that they are the original authors and creators of any content uploaded through and that any content uploaded by them infringes the intellectual property rights of any other person has the right to remove at its sole discretion. The User agrees to exempt from / and indemnify from all claims that may arise as a result of any third party intellectual property claim, arising out of the User's upload of any Content on The user may not use images in for any purpose other than those directly associated with the creation and uploading of content to the application summary. The user also agrees to exempt from and indemnify from all claims that may arise as a result of any third party intellectual property claim if the user downloads, copies or uses a photo from for the purpose of personal or commercial gain.

3.7.4 By virtue of this, the user is hereby entitled to practice, forever and throughout the world, all intellectual property rights in any content created by the user and uploaded by the user via the feed.

3.7.5 reserves the right to modify or remove content and any comments as may be deemed at any time.

3.7.6 User agrees not to upload content that is defamatory, obscene, or objectionable in nature, and reserves the right to remove any content that it may determine at its discretion of violating these Terms and Conditions or in violation of any applicable law at that time. The user agrees to exempt from and indemnify for all claims that may arise as a result of any legal claim arising out of the nature of User-Published Content on

3.7.7 The User may also use the summary to display the original content created by practitioners and to create and upload comments on such content, where permitted.

3.7.8 The User acknowledges that the Content on the Health Summary reflects the views of the authors of this Content and does not necessarily reflect the views of

3.7.9 The User agrees that the content they enter on is in no way medical advice and that the responsibility for any act or omission on the part of the user arising from the user's interpretation of the content is solely attributable to the user. The user agrees to exempt from and indemnify for all claims that may arise as a result of user actions resulting from the user's display of content on the application summary.

3.7.10 The User acknowledges the intellectual property rights of all content on and agrees not to infringe such intellectual property by copying or stealing content on reserves the right to initiate all legal actions available to it in the event of a violation by the user. All comments created and uploaded by the user on the summary will be the sole intellectual property of User agrees not to post any comments on the summary that infringes anyone else's intellectual property rights. reserves the right to remove any comments that it may specify in its sole discretion as infringing the intellectual property rights of any other person. The User agrees to exempt from and indemnify for all claims that may arise as a result of any third party intellectual property claim may arise From the user loading of any comment on

3.7.11 User agrees not to post any defamatory, obscene, offensive, or inherently objectionable comments and reserves the right to remove any comments that you may specify in its sole discretion to violate these Terms and Conditions or to violate any law or statute at that time. The user agrees to exempt from and indemnify for all claims that may arise as a result of any legal claim arising out of the nature of the user posted comments on

3.8 Content Ownership and Copyright Terms of Access

3.8.1 The contents of the Site are:

 (I) Content created by the user.

(2) content that belongs to As information collected by directly or indirectly from end users and practitioners to Reproduction of copyrighted content published by on the Website for any commercial or profit-making purpose would be a copyright infringement and reserves the rights under applicable law accordingly.

3.8.2 transmits the user to view, access or view the content available on the Site solely for the order, receipt, delivery, and communication only in accordance with this Agreement. The contents of the website, information, text, graphics, images, logos, button icons, software icons, design, content collection, compilation and compilation on the Website (collectively, "Experimental Content") are owned by Publishing, trademarks and other laws. The user may not modify the content of the app, reproduce, display, perform, distribute or use the content of the application in any way for any public or commercial purpose or to gain personal gain.

3.8.3 The User shall not access the Services for the purpose of monitoring its availability, performance or function, or for any other reference or competitive purposes.

3.9 Reviews and feedback

By using this site, you agree that any information you share with or with any practitioner will be subject to our Privacy Policy.

  • You are solely responsible for the content you choose to submit for publication on the website, including any comments, ratings, or commentary ("fiscal content") relating to practitioners or other healthcare professionals.'s role in publishing critical content is limited to the role of "intermediary" under the IT Act. disclaims all liability in respect of the content of the monetary content, and its role in respect of this content is limited to obligations as a "broker" under the said law. will not be responsible for paying any consideration to any user for the re-publication of any content through any of its platforms.
  • Publication of comments and comments on the site is subject to Section 3.8 of these Terms. Without prejudice to the detailed terms set forth in Section 3.8, you hereby agree not to post any content on the Website:

 (A) infringes any intellectual property rights, publicity or privacy rights of a third party;

(B) violates any applicable law or regulation. may, in its sole discretion, choose not to publish your comments and observations, if required by applicable law. In accordance with Section 3.8 of these Terms, you agree that may contact you by telephone, email or text messages Or any other electronic means of communication for the purpose of:

o Get feedback about the website or services of

o Obtain observations regarding any practitioner listed on the website.

o Resolve any complaints, information or inquiries from practitioners about your critical content.

  • You agree to give you maximum cooperation to such communications through The Fraud Policy and Fraud Policy has been attached as part of its Schedule and is always subject to these terms.

3.10 Records

  • may provide the end user with a free feature known as "records" in its mobile application "". The information available in your logs is of two kinds:

1) User Created: Information uploaded by you or information created during your interaction with the ecosystem, for example appointment, prescription.

2) Health records created by your interaction with other practitioners or private medical history.

The following are the specific terms relating to this Health Record Account, without prejudice to the rest of these Terms and Privacy Policy:

3.10.1 Your records are not created until you have registered and have expressly accepted these Terms.

3.10.2 Any exercise established in the Health Register on the basis of what is in the sole intent, risk, and liability of the Practitioner and shall not verify the authenticity of the information in question and shall not provide any representation with respect thereto. If you wish to clarify any inconsistencies, add, delete or modify the health record in any way, you should contact the doctor concerned.

3.10.3 Availability of health records on a. While we strive to maintain the highest levels of service availability, is not responsible for any disruption to your access to the Services.

3.10.4 The reminder provided by the Registries is only a complementary way of reminding you of the performance of your activities as provided by the practitioner. If there is any medication reminder provided by, you should refer to your prescription before taking any medications. assumes no responsibility if the reminders are not delivered for any reason or delivered late or incorrectly delivered, despite their best efforts. If you do not want to receive reminders, you can turn them off through

3.10.5 It is your responsibility to keep your mobile number and e-mail updated in the records. Health records will be sent to records associated with this mobile number and/or email ID. Each time you change any contact information (mobile or email), we'll send a confirmation. is not responsible for any loss or inconvenience resulting from your failure to update your contact details with

3.10.6 uses industry-wide security and encryption in your health records. However, does not guarantee unauthorized access prevention if you lose your login credentials or have been compromised. If you are aware of any unauthorized use or access, you must immediately notify of such use or unauthorized access. Please protect your login information and report any potential actual account violation to

3.10.7 If you access users' health records by registering users in your own records, you will be responsible for the health records of those who depend on them and for all the obligations you had to bear. Have they kept their separate records. You agree that you are solely responsible for obtaining prior user consent, and you have the right to share, upload and publish any sensitive personal information of your own. assumes no responsibility for any claim, dispute or liability arising in this regard and you must indemnify or any other claim or liability arising from the unauthorized use of this information.

3.10.8 If you wish to delete your records, you can do so by contacting our service support team. It will only delete your account and any associated health records, and your health records stored by your practitioners will continue to be stored in their own accounts.

3.10.9 You may lose the User Creation log if the data is not synchronized with the server.

3.10.10 If the health record is not used for a specified period of time, you may not be able to access your health records for security reasons.

3.10.11 is not responsible if the health records are not delivered to you for any reason or received late despite the best efforts.

3.10.12 Health records shall be shared with the telephone numbers provided by the practitioner. is not responsible for adding records with incorrect numbers if these numbers are provided by the practitioner.

3.10.13 The Application is not responsible for any content, fact, health records, medical discount or language used in your health records at all. Your practitioner is fully responsible for your health records and any information provided to us including, but not limited to, the content contained therein.

3.10.14 reserves the power, at its sole discretion, to withdraw health records without prior notice in the event that they are shared incorrectly or unintentionally.

3.10.15 The application of the Land Code will be followed in the event of any constitutional mandate or jurisdiction to share health records for any reason.

3.10.16 You agree and acknowledge that may have access to the Health Register for such situations as any technical or operational problem of the End User in accessing or owning the records.

3.10.17 You acknowledge that practitioners you visit may participate in a third party program for the purposes of operating the practitioner's work and practitioner services, including but not limited to the use and storage of records (as described in Section 3.10) in and outside the Arab Republic of Egypt.

3.10.18 To the extent that your records are shared with or stored on any of the products used by the practitioner you visit and may have visited in the past, you agree to store your records through for clinics and hospitals that We have had links with for business purposes and for services including but not limited to the use and storage of records (as described in Section 3.10) in and outside the Arab Republic of Egypt, in accordance with applicable laws and approval, when creating your account With, on the layout of those records that may be available at the bottom data to your user account.

Terms of use of practitioners

The provisions of this Article 4 apply only to practitioners.

4.1 Policy List

4.1.1 directly or indirectly collects information about practitioners' profiles, contact details, and practice. reserves the right to download any Practitioner profile as well as the right to display the practitioners' profile, with or without notice to the practitioner concerned. This information is collected for the purpose of facilitating interaction with end-users and other users. If any information displayed on the Website regarding you and your personal file is found to be incorrect, you must immediately notify to enable to make the necessary modifications.

4.1.2 will not be responsible for the arrangement of practitioners on external websites and search engines.

4.1.3 shall not be liable in any way to users for any loss, damage, injury or expense incurred by Users as a result of any disclosures or publications provided by, where the User has expressly or implicitly authorized the disclosure or publication by Re3aya247. com. If the User has revoked this consent under the terms of the Privacy Policy, shall not be liable in any manner to the User for any loss, damage, injury or expense incurred by the User as a result of any disclosures provided by the Exercise prior to actually receiving such cancellation.

4.1.4 reserves the right to modify the suggestions made by practitioners through comments and the right to remove any offensive, inappropriate or promotional content added on the website. However, will not be liable if any non-active, inaccurate, forged or non-existent profiles are added to the Website.

4.1.5 Practitioners expressly agree that reserves the right to publish content provided by practitioners to third parties including content platforms.

4.1.6 When listed on, users may see the "Show Number" option. When users choose this option, they choose to call your number through a free phone service provided by These call records are recorded and stored in the servers. These records are treated only in accordance with the terms of the Privacy Policy. The call service provided to end users and you should be used by only for purposes of appointment and booking, not for consultation on health-related issues. assumes no responsibility if you do not use the means of communication in accordance with the foregoing.

4.1.7 As a practitioner provides you with services and guarantees that you will use them in accordance with applicable law. Any violation of applicable law as a result of your use of these services is your sole responsibility, and assumes no responsibility for this.

Summary of ownership and editing rights ensures easy access to practitioners by providing a tool to update your profile information. reserves the right to own all practitioner and photographic files and to mitigate changes or updates requested by practitioners. However, shall take the independent decision regarding the publication or rejection of applications for changes or updates. You acknowledge and warrant that you are fully authorized by law to download all content that you upload as part of your profile or otherwise while using services and that such content does not infringe any third party's rights, including intellectual property rights. When you become aware of a breach of the foregoing representation, may modify or delete portions of your profile information at its own discretion, whether by notice or without notice.

4.3 Reviews and Comments View Rights RE3AYA247.COM

4.3.1 All critical content created by users of (the "Website") and the customers of and practitioners, including End Users. As a platform, assumes no responsibility for critical content and its role with respect to monetary content is limited to the "broker" under the IT Act, the role of and other legal rights and obligations relating to the critical content.

4.3.2 reserves the right to collect comments and critical content for all practitioners, clinics and health care providers listed on the Site.

4.3.3 shall not perform prior inspection, review, reporting, liquidation, modification, rejection or removal of any critical content or service, except as required by applicable law.

4.3.4 You understand that by using the Services you may be exposed to critical content or other content that you may find offensive or undesirable. will not be responsible for any impact on the practitioner's work due to the critical content of a negative nature. In these respects, you may use the Service at your own risk. However, as an "intermediary", steps are taken as required to comply with applicable law with respect to the publication of critical content.

4.3.5 Application will result in the removal of information in accordance with standards consistent with applicable law, and will in no way be responsible for monetized content created by users. The principles provided for third-party content in the Site Terms of Service shall apply mutatis mutandis with respect to the critical content posted on the Site.

4.3.6 If you decide to that you provided inaccurate information or enable feedback from fraud, reserves the right to immediately suspend any of your accounts with and makes this advertisement on the site together with your name and name of your clinics on as defined by for the protection of its business and for the benefit of users.

4.4 Relevance to the system has designed the convenience algorithm in the end user interest and can modify the link algorithm from time to time to improve the quality of results given to patients. It is a purely merit-based algorithm that can not be changed for specific practitioners. will not be responsible for any impact of the business interests of the practitioner due to the change in the subject algorithm.

4.5 Independent services

Your use of any service gives you only the rights and obligations relating to this service, and not to any other service that may be provided by

4.6 Right to access the right reserves the rights to display advertisements on the Site. "Sponsored ads" will be marked on these ads. Without prejudice to the content of the other content, will not be responsible for the accuracy of the information or claims in advertising. does not encourage users to visit a promotional page or to take advantage of any services from it. will not be responsible for the services of advertising advertisers.

You acknowledge and warrant that you will use these services in accordance with applicable law. Any violation of applicable law as a result of your use of these services is at your own risk, and assumes no responsibility for that.

Content rights and obligations

5.1 The Site informs users that they may not host, display, upload, modify, publish, transmit, update or share any information: belong to another person and the user has no right to do so. Sexually explicit, defamatory, libelous, libelous, defamatory, libelous, sexually explicit or defamatory, in violation of the privacy of others, hatred, racism, racial objection, derogation, association, promotion of money laundering, gambling or otherwise in any form. Intended to harm in any way. Or infringing on any patent, trademark, copyright or other proprietary right, or currently violates any law, concedes the consignee about the origin of such messages, is grossly abusive or degrading to the nature of the communication, impersonates another person, Or contains software viruses or any other computer code, files or programs designed to interrupt, destroy, or restrict the functionality of any computer supplier.

Threatening the unity, integrity, defense, security or sovereignty of the Arab Republic of Egypt, friendly relations with foreign countries or public order, or inciting the commission of any crime that can be known or preventing the investigation of any crime or insulting any other State.

5.2 Users are also prohibited from:

Violation or attempt to violate the integrity, security or content of the Site.

Any information (including posts, messages, and hyperlinks) posted on or through the Website, resulting in the disruption or provision of services through

Intentionally provide any incomplete, incorrect or inaccurate information on the Site.

Make any unwanted connections to other users.

Use any engine, program, tool, proxy, other device or mechanism (such as spiders, robots, avatars or smart agents) to navigate or search the website.

Try to unpack or unselect or disassemble any part of the website.

Copy any content of the Site or any other information available on the Site in any other manner.

Framing, hot linking or deep linking of any content on the Site through applications that link to us without prior agreement.

Circumvent or disable any digital rights management, usage rules, or other security features of the Software.

5.3 Access to this information is contrary to conditions 5.1 and 5, when the knowledge is obtained on its own or brought to it by another recipient or received in writing or by e-mail signed on any of the above information. 5.2. is also entitled to keep such information and associated records for at least 90 days for production to government authorities for investigation purposes.

5.4 In the event of failure to comply with any applicable laws, rules or regulations, or the Agreement (including Privacy Policy), reserves the right to terminate the user's access or use rights to the Website and the Services and to remove the inconsistent information from the Website.

5.5 may disclose or transfer information created by the User to its subsidiaries or government authorities in the manner permitted by law or required by it, and hereby agree to such transfer. allows sensitive personal data or information, including any information, to be transmitted to any other body or person in the Arab Republic of Egypt or located in any other country, which guarantees the same level of data protection as is complied with by, Only if such transfer is necessary to perform the legal contract between or any person on its behalf and the user or where the user agrees to transfer the data.

We respect the intellectual property rights of others and we are not responsible for any violations of intellectual property rights.

Termination of service

6.1 reserves the right to suspend or terminate the User's access to the Website and the Services with or without notice and to exercise any other remedy available under the law in cases where:

  • This user violates any terms and conditions of the agreement.
  • Inform the third party of a violation of any of its rights as a result of your use of the Services.
  • cannot verify or authenticate any information provided to by the user.
  • has reasonable grounds to suspect any illegal, fraudulent or abusive activity on a part of this user.
  • believes in its sole discretion that user actions may cause legal liability to such user or other users or to or interfere with the interests of the Site.

6.2 After temporarily suspending, suspending or terminating it, the user may not continue to use the Website under the same or different account or re-register it in a new account. When you terminate the account due to the reasons mentioned here, this user will not have access to the data, messages, files and other materials kept on this site. The user must ensure that he / she has a continuous backup of any medical services provided by the user in order to comply with the process of keeping user records and practices.

Limitation of Liability

In any event, including without limitation (negligence), or any of its directors, employees, agents, service providers or collective services "protected entities" shall be liable for any direct, indirect or special Incidental, consequential, punitive or punitive damages arising out of, or directly or indirectly associated with, the use of, or inability to use, the Website, content, materials and related functions, services, provision of information by the User via the Website, Or loss of end users, even if such advice is advised Leah protected the possibility of such damages. Protected entities shall in no way be held liable for:

  • Provide or not provide all or any service by practitioners to end users who are contacted or managed through the website.
  • any content published, transmitted, exchanged, or received by or on behalf of any user or another person on or through the Site.
  • Any unauthorized access or change to your transmission or data.
  • Any other matter related to the website or service.

In no event shall the total liability of the protected entities amount to the user for all damages and losses, and the reasons for taking action (whether in contract or damage, including, but not limited to, negligence or otherwise) arising out of this Agreement or The user's use of the website or services exceeds, in total. One thousand Egyptian pounds only).

Import and Remove may retain information collected from users from its website or services as long as necessary, depending on the type of information, purpose, means, and methods of using such information. Web server logs can be kept as long as it is administratively necessary.

Support the development of services and the creation of information identified and then use and disclose such information in any manner permitted by law, including third parties, with respect to their commercial and marketing efforts.

You also agree that can disclose your protected health information with any of the above uses to:

 Your healthcare providers to enable them to refer you, make appointments with other caregivers on your behalf, or conduct an analysis of potential health issues or treatments

A third party as part of a potential merger, sale or acquisition (

 (Such as hosting, billing, fulfillment, or data storage and security) related to the operation or provision of our services, even when is no longer working on behalf of your health care providers: an emergency medical service provider and organizations that collect and organize your information So that they can make access to them easier for your service providers.

Applicable law and dispute settlement

9.1 You agree that this Agreement and any contractual obligation between and User shall be governed by the laws of the Arab Republic of Egypt.

9.2 Any dispute, claim or dispute arising out of or relating to this Agreement shall be determined, including the limitation of the scope or enforceability of this Agreement to arbitrate or use the Website or the Services or information to which access is granted. Through arbitration in the Arab Republic of Egypt, the sole provision appointed by The seat of this arbitration is the courts of Heliopolis in Cairo. All proceedings of this arbitration, including but not limited to any damages, shall be in Arabic or English. The judgment shall be final and binding on the parties to the dispute.

9.3 In accordance with paragraph 9.2 above, courts in the Heliopolis Cairo and the exclusive jurisdiction Courts shall have jurisdiction over any dispute arising out of or in connection with this Agreement, or your use of the Website or the services or information granted by you.

Contact information Ombudsman

10.1 If the User has any questions regarding, the Website, this Agreement or the Services or anything related to any of the above, Customer Support can be accessed at the following e-mail address: or through information Contact is available via the website


If any provision of the Agreement is owned by a competent court or arbitral tribunal which is not enforceable under applicable law, this provision of this Agreement shall be excluded and the remainder of the Convention shall be interpreted as if it is excluded, shall be enforceable in accordance with its terms. However, in this case, the agreement shall be interpreted so as to become effective, to the fullest extent consistent with applicable law and permitted, to the meaning and purpose of the judgment excluded as determined by such competent court or arbitral tribunal.


No provision of this Agreement is waived and no excuse is waived unless such waiver or consent is in writing and signed by Any endorsement by or any waiver by you of any breach by you, whether express or implied, does not constitute consent, waiver or excuse for any other or subsequent breach.

I have read these Terms of Use and agree to all of the above provisions